English for Library Staff - NB online

Das Lern-Abo von Brain-Pool für Wissensdurstige

		Kurs 12/2013
		English for Library & Service Desk Staff

Inhalt des Seminars

The aim of this 1 day seminar is to learn basic library terminology so that you feel more confident when talking to a user in English.

Typical library situations which will be practised will include...

giving general information about your library
giving directions
asking questions politely
dealing with problems and complaints politely

Zielgruppe

This seminar is for library staff who sometimes have to speak English at work and who only have a very basic knowledge of English.

Teilnahmevoraussetzungen

elementary / lower intermediate English

Leitung / Referentin

Veronica Dal-Bianco B.Sc. / FH-Studiengaenge Burgenland GesmbH

Seminartermin

Datum: 16. Oktober 2013
Uhrzeit: 09.00 - 16.00 Uhr
Ort: ÖNB Ausbildungsabteilung

Seminarbeitrag

144 Euro

Abo-Punkte für Lern-Abo-Inhaber

2 Punkte

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English for Library & Service Desk Staff