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The aim of this one day seminar is to
improve your accuracy and fluency when dealing with English speakers at
work.
Course participants can expect to
- revise / learn library terminology
- simulate everyday library situations e.g.
explaining library services to users, dealing with complaints, the
refernce interview
- discuss current library issues
- develop their speaking skills through
discussion, role play and student-centred activities and receive
language feedback
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Ausbildungsabteilung
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